Licensed Waste Carrier98% Recycling RateThousands of Happy Customers
020 8833 7161

Frequently Asked Questions

Everything you need to know about booking, pricing, collections and payments.

Booking & Pricing

Use our online booking journey — select your service, answer a few quick questions, choose a date and pay securely with Stripe. The whole process takes under three minutes.

Collections & Delivery

Same-day and next-day availability is offered in most areas. Enter your postcode on the Areas We Cover page to check.

Payments

Payments are handled securely by Stripe Checkout. We accept credit and debit cards, Apple Pay and Google Pay.

Recycling & Compliance

We divert 98% of collected waste away from landfill. Materials are sorted and recycled at licensed facilities wherever possible.

Can't find your answer?

Get in touch and our team will be happy to help.